Manhattan Home Design, a furniture firm focusing on mid-century modern-day and modern items, positions itself as a copyright of " budget friendly high-end." The firm offers a curated collection of furniture, including renowned reproductions and original designs, intending to bring premium, fashionable pieces to a large audience.
Brand Philosophy and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to give functional and fashionable furniture that shapes the method individuals live. Polak, a former company attorney who acquired Manhattan Home Design in Might 2024, brings a focus on customer-centric service and quality. The company's brochure includes prominent items like the Mario Bellini Sofa and the Ducaroy Couch, typically made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed look at Manhattan Home Design Reviews from both the business's web site and independent evaluation systems reveals a mixed image. The Sitejabber web site offers a particularly informing perspective, with an total ranking of 2.6 out of 5 celebrities, recommending a pattern of customer dissatisfaction.
Favorable Feedback:
Many customers applaud the visual and quality of the furnishings, noting that pieces frequently exceed assumptions in terms of product and craftsmanship.
Some testimonials from the firm's internet site highlight items as "statement-making" and " precisely what I needed to pull the room together."
Older evaluations from third-party Manhattan Home Design Reviews websites likewise discuss positive experiences with product top quality and prompt delivery.
Adverse Responses:
More recent evaluations on independent websites like Sitejabber and Houzz paint a much less favorable image, with constant grievances about service, value, and deceitful advertising.
Typical issues highlighted on Sitejabber and other systems consist of:
Poor customer care: Clients report a lack of communication and trouble resolving problems.
Deceptive techniques: There are states of things being provided as "in stock" when they are not, along with a "bait and switch" strategy with furniture high quality and sales.
Delivering and delivery problems: Long hold-ups, unfinished orders, and harmed things upon arrival are frequently cited.
Problem with returns and refunds: Customers have actually reported substantial challenges in obtaining refunds or substitutes for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history is in the business and lawful globe, and she obtained the firm with the goal of enhancing the online furnishings shopping experience. She is likewise a factor to the firm's blog site, where she discusses interior design patterns and suggestions. Her management is concentrated on curating ageless, top notch items and transforming the firm's credibility through a extra customer-centric strategy.